With Intercom’s New In-App Messenger, Businesses Can Get Smarter About Talking To Customers

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Intercom_screenshot When Paul Adams left Facebook to join customer communication startup Intercom, he told me the goal was to help businesses becoeme more personable and intimate when communicating with customers. With the recent launch of the new version of Intercom’s in-app messenger, it sounds like the company has taken a big step in that direction. The launch comes after Intercom announced a $23… Read More