Widespread outages leave Verizon customers without upgrades and online payments

See the original posting on The Verge

Verizon Wireless is suffering widespread downtime across the country. The outages aren’t affecting calls or data service, but customers are reporting that the carrier’s online systems have been unavailable for well over 24 hours. Complaints about the disruption continue to flood Twitter; subscribers are currently unable to make online bill payments, and the carrier’s upgrade / activation system also appears to be inaccessible as a result — at least in some areas. (Trying to purchase an iPhone upgrade through Apple, for instance, returns an error message.)

Calls placed to Verizon Wireless retail stores confirm that the carrier is dealing with major problems at the moment. Customers can’t activate new phones or upgrade devices in-store at…

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