Time Warner Cable says botched ‘maintenance’ caused nationwide internet outage

See the original posting on The Verge

It’s probably a good thing that Time Warner Cable schedules its network maintenance for really early in the morning. That way, when things go terribly wrong and internet somehow gets knocked out across the entire United States, most customers are asleep and none the wiser. That’s exactly what happened today; the company says that at around 4:30AM this morning, routine maintenance took a decidedly bad turn and left every single Time Warner Cable customer without web access. Nationwide outages are fairly uncommon — especially when you’re talking about an ISP the size of Time Warner Cable, which provides high-speed broadband to 11.4 million residential customers.

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