Conversocial Adds $5 Million For Its Social Media Customer Service Toolkit

See the original posting on TechCrunch

Screen Shot 2014-07-15 at 1.14.43 AM A large volume of customer service transactions is happening through social media these days, with roughly 10% of customer service requests coming through various platforms like Facebook or Twitter, according to the hosted customer service social media toolkit provider, ConverSocial.
Indeed, managing these hundreds of thousands of tweets and posts coming through social media has earned… Read More