The astounding science and engineering of printer jams

See the original posting on Boing Boing

Anil Dash’s third law holds that “Three things never work: Voice chat, printers and projectors.” But Joshua Rothman’s long, fascinating, even poetic profile of the Xerox engineers who work on paper-path process improvements is such a bit of hard-science whimsy that it almost makes me forgive every hour I’ve spent swearing over jammed paper.