FTC accuses T-Mobile of charging its customers for fraudulent cell phone spam
See the original posting on The Verge
T-Mobile may claim that it always has its customers’ best interests at heart, but the US government thinks otherwise. The FTC just filed a suit against the carrier alleging that it has been engaging in the practice of “cramming” its customers’ bills with false charges. According to the FTC, T-Mobile commonly adds charges for “premium” SMS-based subscriptions for services like “flirting tips, horoscope information or celebrity gossip” that typically cost $9.99 per month. Furthermore, the FTC is claiming that T-Mobile did nothing to stop these charges for years after it signs showed the services were spam.
Lastly, the FTC says that the services in question had refund request rates of up to 40 percent in a single month a fact that the…