Buffer Adds Twitter-Based Customer Service Tools

See the original posting on TechCrunch

RespondLaunchGraphic Buffer is best known as a scheduling tool to help marketing teams schedule content on social media, but with the acquisition of Respondly they signaled a plan to expand its repertoire to cover customer service users. Buffer’s Respond is a tool to help companies reach its audiences, reply to queries, and monitor what’s being said about them. Read More